
Frequently asked questions
Quick answers about TIC Finance and our services. If you cannot find what you need, call us on 020 3411 4451 or complete our contact form. Our customer service team are available 24 hours a day, 7 days a week.
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General questions
About TIC Finance and how we work.
5 questionsIs TIC Finance authorised and regulated by the FCA?
Yes. TIC Finance Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 681217.
Where are you based?
We are based in London, but our services cover the whole of the United Kingdom.
When can I speak to someone?
Our customer service team are available 24 hours a day, 7 days a week. You can complete our contact form, call us on 020 3411 4451, or email info@ticfinance.com.
Will you share my details with any other associates, lenders or organisations?
Only with your permission. If TIC Finance is not able to provide a suitable solution, we will ask for your permission before approaching our network of associates, lenders or organisations who may be better placed to help.
Do I need independent advice?
We always advise you to obtain independent legal and financial advice before deciding anything.
Stop repossession
If you are behind on a mortgage or facing eviction.
6 questionsWhat is a suspended possession order?
A suspended possession order gives your lender the right to possession but delays it for as long as you keep to the agreed terms and conditions, usually your normal payments plus an agreed amount towards the arrears. If you breach the terms, the lender can apply for a possession order to be granted, and can then go on to apply for an eviction order.
Can an eviction be stopped on the day?
This depends on the circumstances. Only the court can stop or suspend an eviction, and it needs to hear an application first, so you should never rely on it. We would not advise leaving it this late: the sooner you act, the better. If you have an eviction date, get urgent independent legal advice straight away and contact us so we can talk through what may be possible.
How many payments can I miss before repossession?
There is no fixed number. Lenders must follow regulatory rules and court procedure, and each case is different. This is a matter between you and your lender, and your lender should communicate with you about it, including any concerns they have about your account. If you are worried, contact them as early as you can and keep a record of what is said.
What is Breathing Space?
The Debt Respite Scheme, known as Breathing Space, gives you a period of legal protection from most creditor action, including enforcement of mortgage arrears. The standard period is 60 days. It is applied for through an FCA-authorised debt adviser, and you must keep making your ongoing mortgage payments.
Can I get a loan to clear mortgage arrears if I have poor credit?
It may be possible. It depends on the lender, their criteria and their requirements. Your circumstances can be assessed, but there is no guarantee that a loan will be available. If a loan is not possible, there may be other options, and we can explore what those may be with you.
Does it cost anything to speak to you?
No. Talking to us and receiving advice and guidance from us is free of charge. If we were to provide a service, we would let you know in advance and tell you what the cost would be for that service.
N244 form
Court applications to suspend or vary an order.
4 questionsWhere do I get an N244 form?
You can download it free from GOV.UK, or get a copy from the court office. Return it to the court that made the order.
How long does it take to get a hearing?
It depends on the court and on how urgent the application is. If an eviction date is close, say so clearly and ask for an urgent hearing.
Can I apply after the eviction date has been set?
Yes, and you should do it as early as you can. The court decides whether to suspend the warrant, and lenders may oppose the application.
Will I have to attend court?
Not always. Form N244 asks how you would like your application to be dealt with. The options include a hearing at court, a telephone hearing, or no hearing at all, where the judge decides on the papers. The court will decide what is appropriate for your case and may still list a hearing.
If there is a hearing, bring your evidence and be ready to explain your proposal.
Bridging finance
Short-term borrowing secured on property.
6 questionsHow fast can a bridging loan be arranged?
It depends on the lender, the property and how quickly valuation and legal work can be completed. Some cases complete in days, others take weeks. We will give you a realistic timetable at the start and tell you if your deadline is at risk.
A bridging loan with TIC Finance can be funded in as little as 48 hours. However, this depends on the circumstances, the title of the property and the complexity of the case.
Can I get a bridging loan with bad credit?
Often, yes. Bridging lenders focus mainly on the security and your exit, but they will look at your history. Be open with us about it, so we can approach the right lender.
Different lenders and organisations have different criteria and requirements, so it is about finding a suitable option for your requirements.
What is the maximum loan to value?
It varies by lender, security and whether the loan is regulated. Lenders typically lend a proportion of the property's value, and we will explain what is realistic for your case.
Different lenders and organisations have different criteria and requirements. These can vary depending on the area and location of the property, the type of property and other factors.
What is the difference between open and closed bridging?
A closed bridge has a fixed repayment date, for example when contracts have been exchanged on a sale. An open bridge has no fixed date. Closed bridges are generally easier to place and can be cheaper.
Do I have to make monthly payments?
Not necessarily. It depends on the agreement between you and the lender. There are different ways interest can be repaid on a bridging loan, for example:
Serviced interest: you pay the interest monthly while the loan is running.
Retained interest: the lender deducts the interest for an agreed period from the loan at the start, so you receive a lower net amount.
Rolled-up interest: the interest is added to the loan and paid at the end, when you repay, which increases the total cost.
A combination: some lenders offer a mix, for example part of the interest paid monthly and the rest rolled up.
The loan itself is usually repaid in full at the end of the term, from your exit. Options vary between lenders, so we will explain what is available for your case.
What happens if I can't repay on time?
You may be charged extra interest and fees, which could include default interest rates and legal fees.
If the loan is still not repaid, the lender or organisation may begin legal possession proceedings to obtain possession of the property, and then repossess it.
If your exit is delayed, speak to the lender as early as possible.
Development finance
Funding for building and conversion projects.
5 questionsHow much can I borrow?
We can lend or arrange funding from £25,000 up to £30 million, depending on the project. The amount for your scheme depends on its cost, its value, and your experience.
How much deposit or equity do I need?
It varies with the type of project, your financial position and the overall risk. Development finance generally needs a larger contribution from you than a residential mortgage, and we will explain what is typical for your scheme.
Can I use development finance on a property I already own?
Yes. Many projects involve renovating, extending or redeveloping a property the borrower already owns.
What is a drawdown?
A drawdown is a release of funds at an agreed stage of the build. This keeps borrowing in line with progress and reduces cost and risk.
Are bridging loans ever part of a development?
Often. A bridging loan can fund the site purchase quickly, with development finance following for the build. See our page on bridging loans.
Quick sale
Arranging offers on your property.
5 questionsHow quickly can you arrange an offer for my property?
This depends on the circumstances, including the property, the legal work and your timescale. We will give you a realistic timetable once an offer has been obtained.
Will I get market value?
Not usually. A quick sale normally means accepting less than the open market price. We aim to obtain offers as close to the open market price as possible, so you can decide whether the speed is worth it.
Do I have to accept the offer?
No. There is no obligation to accept any offer that we obtain for you.
Will I have to pay any fees?
We will explain every cost in writing before you go ahead, as this can vary from offer to offer and depending on who the offer is obtained from.
Can you help with commercial property?
Yes, we can look at arranging offers on both residential and commercial property.
Property sales
Arranging offers on all types of property.
5 questionsCan you help me sell land?
Yes. We can look at arranging offers on land, with or without planning permission.
Can you help me sell a portfolio of properties?
Yes. We can look at arranging offers on a number of properties together, or individually, depending on what you are looking for.
Does TIC Finance buy my property?
No. TIC Finance arranges offers. Any offer is made by a third party, not directly by TIC Finance, and we will tell you who it is from and what it is subject to.
Do I have to accept an offer?
No. There is no obligation to accept any offer that we obtain for you.
Will I have to pay any fees?
We will explain every cost in writing before you go ahead, as this can vary from offer to offer and depending on who the offer is obtained from.
Joint ventures
Working together on a property project.
4 questionsWho is a joint venture suitable for?
Developers and investors with a defined property opportunity who would benefit from a funding partner, from first-time developers to experienced operators.
What is a joint venture agreement?
A legal document setting out the objectives of the venture, each party's responsibilities and contributions, how profits and losses are shared, and how disputes or exits are handled.
How is this different from development finance?
With development finance you borrow and repay with interest. In a joint venture, the funder shares in the project's outcome. See development finance for the lending route.
What are my responsibilities?
They depend on the terms agreed with your partner. You might be responsible for your share of any borrowing and for part of any losses. Make sure you understand the full terms first.
This page is general information, not legal or financial advice. We always advise you to obtain independent legal and financial advice before deciding anything.
Your home may be repossessed if you do not keep up repayments on a mortgage or any other debt secured on it.